Is Uber Safe in Colombia? A Guide to Using Uber in Bogotá and Beyond
Colombia is one of South America’s most popular travel destinations, known for its vibrant culture, breathtaking landscapes, and exciting cities. But when it comes to navigating this fascinating country, many travelers wonder, “Is Uber in Colombia an option?” The answer is yes—but with some caveats. In this comprehensive guide, we’ll dive deep into the legality, safety, and practicalities of using Uber in Colombia, particularly in Bogotá. Whether you’re new to the country or a seasoned traveler, here’s everything you need to know.
Is Uber Safe In Colombia – Understanding Uber in Colombia
If you're traveling through major cities like Bogotá, Medellín, or Cartagena, you might consider using Uber as your main mode of transportation but are wondering “Is Uber Safe in Colombia?” While Uber offers a convenient alternative to traditional taxis, the situation around its legality is complex.
Is Uber Legal in Colombia?
Technically, Uber operates in a legal gray area in Colombia. In early 2020, Uber was briefly banned from the country due to a legal dispute regarding transportation laws. However, Uber returned a few months later under a new model. Rather than classifying itself as a transportation company, Uber now operates as a platform for “leasing” cars with drivers, thus skirting the law in a somewhat controversial way.

Photo by Random Institute on Unsplash
In short, while Uber is available in Colombia, its legal standing can fluctuate, and there’s always a chance that rides may face scrutiny from authorities. As a result, when using Uber, especially in Bogotá, some drivers might ask you to sit in the front seat to avoid the appearance of operating as a paid ride-share service.
How to Use Uber in Bogotá: Tips for Travelers
When it comes to getting around Bogotá, Uber offers a reliable and often safer alternative to traditional taxis. The app works just as it does in other countries—simply input your destination, choose your ride type, and a driver will be on their way. Bogotá’s chaotic traffic and sprawling cityscape make Uber a valuable tool for tourists looking to navigate efficiently.
Staying connected is key when using Uber in Colombia. Consider purchasing an international SIM card to ensure you always have access to the app and real-time communication with drivers.
Is Uber Safe in Bogotá?
The safety of Uber in Bogotá has been a topic of concern for many visitors. While Uber is generally considered safer than street-hailing a taxi, it’s essential to take the same precautions you would in any large city. Make sure you’re using the official Uber app, verify the driver’s identity and car before getting in, and share your trip details with a friend or family member via the app.
When using Uber in Bogotá or any major city in Colombia, ensure your online safety by using a reliable VPN service to protect your personal information, especially while accessing public Wi-Fi networks.
While instances of safety issues with Uber are rare, being vigilant is always a good idea. Uber provides a more controlled and transparent way to travel compared to traditional taxis, which may have issues like fare manipulation or unsafe driving practices. However, some Uber drivers might prefer you sit in the front seat, as mentioned earlier, to avoid attention from authorities.
Uber Alternatives in Colombia
If Uber doesn't seem like the right fit for your trip, there are other transportation options available in Colombia, especially in major cities like Bogotá and Medellín.
Cabify
Another popular ride-hailing app that’s available in many Colombian cities. Cabify tends to be more expensive than Uber, but it’s seen as a fully legal option in Colombia.
Traditional Taxis
Taxis are readily available throughout the country, but always make sure they use the meter (if applicable) or agree on a price beforehand to avoid fare scams. Using an app like Tappsi or Easy Taxi can help ensure you’re hailing a reputable driver.
Public Transportation
Bogotá has an extensive bus network known as the TransMilenio. While inexpensive, it can be crowded and confusing for first-time visitors.
The Pros and Cons of Using Uber in Colombia
Pros of Using Uber in Colombia
- Convenience: Uber is widely available in major Colombian cities, offering a more familiar and user-friendly option for tourists.
- Safety: Uber’s transparency and ability to track your route make it a safer choice compared to hailing a random taxi.
- Cost: In general, Uber rides tend to be cheaper than traditional taxis, especially for longer journeys.
Cons of Using Uber in Colombia
- Legality Issues: While Uber is operational, its legality is still murky. You may encounter drivers asking you to sit in the front to avoid attention.
- Availability: Uber is not as widely available in smaller towns and rural areas.
- Payment: Some drivers may prefer cash payment, although credit card options are available through the app.
Is Uber Safe in Colombia Overall?
As a traveler, you might wonder, Is Uber safe in Colombia overall? In most cases, yes, it’s as safe as using Uber in other countries. The added transparency and ability to track your route offer peace of mind for many travelers. That said, it's important to keep these safety tips in mind:
Ensure your phone stays charged while exploring Bogotá with a portable phone charger. This is especially helpful when using Uber, as you'll need access to the app for navigation and contacting drivers.
- Verify the Vehicle and Driver: Always double-check the license plate and driver’s details before getting into the car.
- Sit in the Back Seat: Unless a driver specifically requests you to sit in the front (to avoid attention from authorities), the back seat is generally safer.
- Share Your Ride Details: Make use of Uber’s feature that lets you share your trip details with someone for added security.
- Avoid Peak Traffic Hours: Bogotá’s traffic can be chaotic, so plan your trips to avoid rush hours, especially if you're on a tight schedule.
FAQs About Uber in Colombia
Q: Is Uber legal in Colombia?
A: Uber operates in a legal gray area. It was banned in early 2020 but returned under a new model. While it is currently available, drivers may request that you sit in the front seat to avoid scrutiny.
Q: Is Uber safe in Bogotá?
A: Generally, yes. Uber in Bogotá is considered a safer alternative to traditional taxis. However, you should still verify the driver's details and share your trip information for added safety.
Q: Are there Uber services outside Bogotá?
A: Yes, Uber is available in other major cities like Medellín and Cartagena, but it may be harder to find in smaller towns or rural areas.
Q: Can I pay with cash when using Uber in Colombia?
A: Yes, many Uber drivers in Colombia accept cash payments, but you can also pay by credit card through the app.
Q: What alternatives are there to Uber in Colombia?
A: Cabify and traditional taxis are other options. Additionally, Bogotá has an extensive public transportation system, though it may not be as convenient for tourists.
For added peace of mind, consider purchasing travel insurance that covers trip cancellations, medical expenses, and even transportation issues while traveling through Colombia.
Planning a Vacation to Colombia? Check out these posts
- The Best Day Trips from Bogotá: Exploring Colombia’s Capital
- Is Medellín Safe for Tourists? Safety Tips for Visiting Colombia’s City of Eternal Spring
- How to Spend 72 Hours in Cartagena: A Weekend Itinerary
- A Complete Guide to Colombia’s Coffee Region: Where to Stay and What to Do
- What You Need to Know About Tipping in Colombia
- How to Get Around Colombia: A Guide to Public Transportation and Ride-Hailing
- Top 10 Must-See Attractions in Bogotá
- How to Stay Safe in Colombia: Tips for Solo Travelers
- The Best Time to Visit Colombia: A Month-by-Month Guide
- Colombia on a Budget: Tips for Affordable Travel